At Forever Forest, your privacy matters to us as much as our planet does. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop from our website: www.foreverforest.in.
Forever Forest is a brand owned and operated by BioQ Eco Solutions Pvt. Ltd., a company registered under the Companies Act, 2013 and having its office at B-92, GT Karnal Road Industrial Area, New Delhi – 110033, India.
1. SCOPE
This Privacy Policy applies to all visitors, users, and customers of our website. By accessing or using our website, you agree to the terms of this policy.
2. INFORMATION WE COLLECT
We collect the following types of information:
a) Personal Information
When you place an order, sign up, or contact us, we may collect:
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Your full name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed via secure third-party gateways)
b) Non-Personal Information
We may collect anonymized data such as:
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Browser type and version
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IP address
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Device identifiers
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Time and date of visit
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Pages visited on our site
3. HOW WE USE YOUR INFORMATION
We use your data to:
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Fulfill and deliver your orders
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Communicate order status, offers, or updates
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Respond to your queries or customer support requests
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Improve website performance and user experience
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Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. COOKIES & TRACKING
We use cookies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Maintain your login session (if applicable)
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Analyze website traffic and performance
You can choose to disable cookies via your browser settings.
5. PAYMENT INFORMATION
All payments made on our website are processed through secure, PCI-DSS-compliant payment gateways. We do not store your credit/debit card or UPI details on our servers.
6. THIRD-PARTY SERVICES
We may use third-party services like payment gateways, logistics providers, analytics tools (e.g., Google Analytics), and email marketing platforms. These parties only receive the necessary information to perform their services and are bound by confidentiality agreements.
7. DATA SECURITY
We take appropriate security measures to protect your data, including:
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Encrypted website (HTTPS)
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Secure storage of user data
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Restricted access to data internally
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
8. YOUR RIGHTS
You have the right to:
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Access or correct your personal data
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Withdraw consent (where applicable)
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Request deletion of your data (subject to legal and operational limits)
To exercise these rights, contact us at connect@bioq.in
9. CHILDREN’S PRIVACY
We do not knowingly collect personal data from children under the age of 18 without parental consent. If we learn that we have collected such data, we will take immediate steps to delete it.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the website implies your consent to the updated policy.
11. CONTACT US
For questions, concerns, or data-related requests, please contact:
📧 connect@bioq.in
📞 +91 78408 05748
📍 BioQ Eco Solutions Pvt Ltd, B-92, GT Karnal Road Industrial Area, New Delhi – 110033